Innovation and striving for excellence drive record growth.
A fast growing company which is revolutionising the UK self-storage industry enjoyed its best ever year in 2015.
Store First now has 14 purpose-built self-storage facilities across the UK, with its 15th due to open this summer in St Helens and company scouts always on the lookout for new prime locations. Its facility in Scotland, close to Glasgow Airport, is the largest self-storage facility in Europe and has exceeded all expectations since opening in 2014.
“We had a great year in 2015,” said Oliver Kitson, Operations Director for Lancashire-based Store First. “Every one of our self-storage facilities recorded significant increases in occupancy levels and, when taken as a whole, our overall occupancy all but doubled in 2015, showing an outstanding 97.8% growth. That gave us record growth rates, way above the national average.”
As more and more people are using self-storage, Store First is doing better by being different. Put simply, it gives its customers more for less by keeping rental rates low and constantly adding value through extra benefits at its modern, clean self-storage centres.
Its rental rates are up to 30% lower than its rivals and, unlike many companies, Store First has a policy of openness and honesty on pricing, with customers able to see exactly how much they will pay for the space they need by using the ‘price sliders’ on the company website (www.storefirst.com). Contents Protection is included in the price shown, with no hidden extras, and Store First guarantees never to increase its customers’ rates, or charge for notice periods.
Customers have secure 24/7 access to their storage units and all sites are fully covered by the latest CCTV and alarm systems. Friendly staff at each facility help people make the most of their storage space and there are a wide range of packing materials available on site. Customers even get a free high security padlock for their storage unit.
On top of that, Store First customers enjoy a raft of extras including free pickup of the goods to be stored, saving the cost of hiring a van. Other free benefits at Store First facilities include wi-fi and printing, use of meeting rooms and computer workstations, kitchen facilities, mail handling services and even free-to-use gyms with showering and changing facilities at most sites.
With so many facilities on hand it is no surprise that many small businesses and new start-ups use Store First centres as an extremely affordable base for their operations, with the option to increase their storage needs as the business grows.
“It’s all about adding extra value for our customers, and judging by the feedback we receive via FEEFO, they really appreciate it,” added Mr Kitson. “Our customers are at the core of our business and by listening to them and constantly striving to meet their needs in new and innovative ways we are enjoying record growth and confident of an even better year in 2016.”
For more about Store First and to find your nearest facility, visit: www.storefirst.com